Published 5:43 PM EDT Apr 9, 2020
Universal Orlando and Universal Studios Hollywood will not be welcoming any guests until at least June, as the coronavirus pandemic continues to play out across the country.
“We are extending the closure of Universal Orlando Resort and Universal Studios Hollywood through at least May 31,” the company said in a statement Thursday. “This includes our theme parks and Universal CityWalk at both destinations. The Universal Orlando Resort hotels have also temporarily suspended operations through this time period.”
Guests who’ve already purchased tickets to visit the Florida or California parks during the closure will be able to use them through Dec. 18. (Customers should bring the old tickets to the front gate turnstile when they visit.)
“If you cannot visit during this time, you can apply the value of a wholly unused ticket toward a new purchase,” Universal said in its FAQ. Guests who purchased tickets for dates after the park has reopened can still use them or put the money towards a new purchase.
Annual and season passholders who have paid in full will have their passes extended by the number of days the theme park is closed.
Meanwhile, the monthly FlexPlay plans have paused billing.
The parks initially closed in mid-March for two weeks. Thursday’s announcement marked the second time Universal has they’ve extended their coronavirus closures.
“We know Coronavirus (COVID-19) has impacted many parts of your life – including your travel and vacation plans and we will be eager to welcome you back to our theme parks and destinations when the time comes,” Universal said on its website. “For now, we must make the health and safety of our guests and team members our top priority and we will continue to take guidance from health agencies and government officials.”
Disney announced in late March that its Orlando and California parks will remain closed until further notice.