Tesco announces two big changes to its Clubcard rewards scheme

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Tesco is making two big changes to its Clubcard rewards scheme.

Shoppers with vouchers due to expire at the end of the month now have an extra six months to use them.

That means those with expiry dates of May 31, 2020, will now be valid until November 30, 2020.

The supermarket is also giving shoppers more time to retrospectively add Clubcard points to their accounts.

While shoppers are still able to earn and spend Clubcard vouchers, some reward options are not available due to coronavirus measures currently in place, Which? reports.

It could affect shoppers who have been wanting to spend their vouchers on a trip to the cinema or restaurant, for example.

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How to check if unused Clubcard vouchers are due to expire

If you’re not sure when your vouchers are due to expire, or you’ve lost track of what you have left to spend, you can check for unused Clubcard vouchers on the Tesco Clubcard app, or online.

In both cases, you’ll need to login to your account and go to the ‘vouchers’ section.

Once there, you’ll be able to see your vouchers, including how much you have to spend and when they’re due to expire. Any vouchers due to expire this month will show up with their extended expiry date.

The expiry date should have been extended automatically.

Vouchers with an extended expiry date can be used as normal with Tesco, online and in-store or with reward partners.

Tesco Clubcard vouchers usually last for two years from the date they were issued.

How to retrospectively add Clubcard points

For any shoppers who have had trouble adding Clubcard points to their account, they can now do so in-store for dates between March 23, 2020 (when government lockdown restrictions were first introduced) and Sunday, June 14 2020.

You’ll need to present your receipts at a Tesco customer service desk – but you’ll only be able to claim up to two receipts per day.

It’s hoped this measure will help those who missed out on points while self-isolating, social distancing or waiting for a replacement Clubcard.

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If you’ve already converted Clubcard vouchers

Many people are also likely to be in the position where they’ve already converted their Clubcard vouchers to spend with one of Tesco’s reward partners.

In this case,  Tesco told Which?, most reward partner codes will now be valid for 12 moths from the original order date.

However, points converted to air miles with British Airways Avios and Virgin Atlantic Flying Club are excluded from this extension.

These points will remain valid for as long as your account remains active – this means collecting or redeeming at least one point over a period of 36 months.

Tesco says it’s advising customers to visit its Rewards Partners page on the Clubcard website for updates on where and how to redeem your vouchers.

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